Ticket-it

Ticket-it is a software used to organize issues. Create, update, and report. This can even include issues reported by internal employees. Each support ticket includes key information about a customer service issue. Assigned to different team members, it provides real-time status updates on the problem.
An efficient ticket management system organizes information into a central location. It streamlines workflow. Eliminates manual processes, and improves communication between you and your customers.
Basically, makes your work easy, more productive with better customer satisfaction