Ducati Urban e-Mobility

Make your vehicle smart thanks to Ducati Urban e-Mobility! Access your virtual garage where you will find all your Ducati Urban e-Mobility vehicles parked and monitor their cruise and performance functions thanks to the digital dashboard. Share your route and stay connected with the Community!


We are constantly working to improve your riding experience!

Having problems?
1) uninstall the current application
2) verify that you have activated Geolocation and Bluetooth on your smartphone
3) install the most recent version of Ducati Urban e-Mobility available on the Store.

Do you still have problems?
To allow an in-depth analysis and the solution of your case send us a report via Whatsapp to +39 351 754 0954 indicating:
1) e-mail account with which you use the vehicle
2) model of your smartphone and operating system version; you can make a screenshot by going to Settings -> About phone
3) model of your vehicle (e.g.: Ducati CITY CROSS-E)
4) the exact Bluetooth name of your vehicle (local name); you can get it from your smartphone by searching for available devices on Settings -> Bluetooth -> e.g.: "Ducati CityC".
Be very careful to correctly report capital letters, lowercase letters, and spaces.
5) the Bluetooth identifier of your vehicle (see screenshot 3)