o2 my Service APP
Analyzes
• Automatic problem detection
• No waiting
• Straight to the right instructions
Interactive help
• Automatic problem solving
• Understandable explanations
• Intelligent questions
Contact
• Contact customer service via the app
• Transmission of the analyzes for faster processing in the hotline
Setup assistant
• Reminder of the activation date
• Detection of the router with camera scan
• Scan of the access data and activation of the Internet connection
• Detection of WLAN data and automatic connection setup