Ajour

Tryg Forsikring is the Nordic region's largest insurance company. More than 1.3 million Danes are insured with Tryg, which places great demands on Tryg's customer satisfaction. Ajour is an app that is part of the journey to improve Tryg's customer satisfaction and ensure that Tryg's customers are safe in a world that is constantly changing.

Customers in focus

In the app, it is possible to keep track of earned bonuses, budget goals while at the same time continuously visualizing the level of customer satisfaction. The app's bonus module contains a number of bonus programs and bonus levels that make it possible to keep an eye on what can be earned in the bonus.
The app helps to keep the focus on Tryg's customers and their safety, which ultimately provides a bonus for both Tryg's customers, employees and the way Tryg sells insurance and provides claims handling.