VYNUS(STARS)

The application is customised for the station using the details of areas/units and the MES structure/appointments which maintain them. This enables all MES/station appointments to view the complaints in real time as the resident enters the complaint.

Married Accomodation occupants need to self register and create an unique login name or "AREA cum Quarter No" (ACQ No) using their Area Name, Block No and Flat No. Personal details of occupant are not necessary.

Using this login, complaints can be registered to the respective Maintenance Cell and on successful registration a unique complaint No is received. The complaint details, their present status and total complaints with MES can also be viewed.