Estendo, Oltre la Garanzia APP
By downloading the APP for free, Extend you can manage the Assistance Extension combined with the product purchased directly from your smartphone by accessing useful services, such as:
• ACTIVATION OF THE CONTRACT
Thank you for combining a Support Extension with your purchase! The contract must be activated and through APP the operation will be very easy and intuitive, following the instructions of the dedicated section.
• REQUEST FOR REPAIR INTERVENTION
Has the legal guarantee expired and your product broken ?! Through the APP you can directly request the repair intervention, taking care to insert all the information requested.
• DISPLAY OF THE REPAIR STATE OF ACTION
Keep everything under control! If you have requested a repair, in the appropriate section you can be updated in real time on the assistance activity and monitor the progress of the intervention.
The APP Extends also provides a FREQUENTLY ASKED QUESTIONS section to offer immediate answers to the most common needs. Two other methods support, instead, the request for a direct contact with a qualified operator of the Operational Center:
• CHAT WITH US
The service of a live chat with which to talk in real time.
• WE CALL YOU US
The telephone contact service with the Operational Center through a callback by an operator, within a certain time from the booking of the request.
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Don't know the Extend of Assistance Extend and want to find out more about us? See the "About Us" section, discover our services and all the advantages of a protected purchase.
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Do you like Extend? We do our best, but if you have found any anomalies, report them to app@estendo.it describing the details of the problem, we will do our best to solve it.
If you like, you can also write valuable feedback and suggestions that will help us offer you a better service!
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