スマホ故障診断

■ Main features
(1) When there is a symptom that seems to be a failure, you can diagnose the presence or absence of failure by selecting up to three symptoms.
Even when there is no communication status / GPS / sensors, etc., it will automatically diagnose the presence or absence of failures.
If there are 4 or more symptoms that make you wonder if there is a problem, try again from the home screen of the app.
You can select up to 3 symptoms at once, but you can do it as many times as you like for free.
(2) Based on the results of the diagnosis, we will provide guidance on improvement proposals, repair/replacement/model changes, etc.
③ Anyone can use it easily with an easy-to-understand UI.

■ Diagnostic items
・ Various sensors (illuminance, gyroscope, acceleration, magnetism, atmospheric pressure, temperature, relative humidity, fingerprint)
・Battery, charging
・Mobile network connection, UIM card
・Wi-Fi, tethering, Bluetooth, GPS, NFC chipset
・Reading and writing internal storage and SD card
・Screen related (touch screen, display)
・Call related (outgoing and receiving, speaker, earpiece)
・Earphone jack, earphone, microphone
·vibrator
・ Various buttons (power, volume, home, return)
・ Out camera (photo, video), In camera (photo, video)
·flash

■ Applicable models
The models listed on the following URL are currently accepting repairs at DOCOMO.
https://www.nttdocomo.co.jp/service/diagnostics_online/compatible_model.html

■ Precautions
・The supported OS is Android 5.1 or higher.
・Packet communication charges apply for downloading and updating this software.
・Packet communication charges will be incurred when checking the operation procedure, checking and updating the application, performing diagnostics involving communication, or checking the version of this application.
・If this application is not the latest version, if the software has been modified, or if the model is not the target model, it cannot be used.
・Depending on the model, some diagnostic items may not be available.

App details such as how to use:
https://www.nttdocomo.co.jp/service/diagnostics_online/

inquiry:
https://www.nttdocomo.co.jp/support/inquiry/

*Please send a blank e-mail to the contact e-mail address in the developer information.
We will send you the URL to the inquiry form by automatic response.