My Leco APP
queries, and suggestions are organized, categorized, scheduled, and
well managed. An automated response system is integrated, customer
support opening times and a link to a knowledge base. In fact, an
automated response will nudge the customer into solving the issue on
their own! MYLECO app will track all interactions with customers, so
that consumers get a detailed view of the customers’ profile
whenever they logged in. Consumers simply enter their email address,
phone number and they get complete access. When integrated, consumer
can get a complete view of the customer’s profile and all the
history of interactions at any time including bills, payments,
readings and service information.