Meine DKV

With the “My DKV” app, Deutsche Krankenversicherung AG (DKV) provides its customers with an app for submitting receipts and an electronic health record (eGA). With the eGA you can keep an eye on all health data relevant to you (e.g. doctor's visits, vaccinations, medications, preventive examinations, medical documents, etc.)



Invoice submission

Submit proof of benefits digitally to your health insurance company (e.g. sick notes, documents)



DKV Services

Use the following DKV services:

Access to the “My Insurance” portal
Change of address
Bank details change
Travel health insurance
Drug price comparison
Find a doctor
Online magazine
About DKV


Electronic health record (eGA)

Vaccinations / vaccination information and status
Enter your vaccinations in the eGA, find out which vaccinations the Standing Vaccination Commission (STIKO) recommends for you and receive information about your vaccination protection.

Medications / Federal medication plan
You can add your medication plan.

Doctor visits
Enter your doctor's visits to keep track of them.

Documents/photos
Load your medical documents into the eGA, for example to have medical reports available digitally in one place.

Emergency data
Document important information in case of an emergency and share it with others.

Precautionary advice and status
Enter preventive examinations and receive preventive information based on legal recommendations.

Security

As a private health insurance company, we are committed to providing the best possible protection for your health data. In order to use the full functions of the app, so-called 2-factor authentication is necessary. After an initial registration step in which you have to enter information such as last name, first name, insurance number and date of birth, you can use the app's basic functions. The focus here is on the invoice submission feature. For the second registration step, which is necessary for using the eGA, a TAN (= transaction number) must be entered, which will be provided to you by post or as an SMS. After entering the TAN, you can then use all functions (eGA) of the “My DKV” app.

Other Information

DKV provides you with the app free of charge. The prerequisite for using the app is existing insurance cover with DKV. Please note that an internet connection is required to use it. The costs of use (e.g. for data transmission) depend on the tariffs of your network provider. Please also note the terms of use of the app store from which you download the “My DKV” app. The Google Play Store is solely responsible for the content of these terms of use.