LINDA Apotheken

PRE-ORDER MEDICATIONS.

The LINDA app for your LINDA pharmacies has stood for service quality and convenience since 2018.

It combines competent on-site advice with the advantages of digital pre-ordering options - with a particular focus on pre-ordering prescription medications and acute local care.

The e-prescription has been in use across the board since January 1, 2024. In order to provide you with all the options for redemption, your LINDA pharmacies, together with Gesund.de, have now also integrated the CardLink process for redeeming e-prescriptions via smartphone.


PRESCRIPTION MEDICATIONS

If you have been issued an e-prescription, you can now redeem it directly at your LINDA pharmacy using your smartphone. To do this, use the menu item “Redeem e-prescription” in your LINDA app, which will take you directly to the Gesund.de app.

Using our partner Gesund.de is not only quick and easy, but of course also safe and trustworthy.

When redeeming your e-prescription, simply hold your insurance card (eGK) up to your NFC-enabled smartphone and you can then pick up your prescribed medication from the LINDA pharmacy or have it delivered via courier service.

Alternatively, you can redeem e-prescriptions at our local LINDA pharmacies using your electronic health card. You can find all the information about this in our questions and answers about the e-prescription on our website https://linda.de/gewinne/erezept


MEDICATIONS AND PHARMACY PRODUCTS NOT SUPPLIED ON A PRESCRIPTION

Here's how you can pre-order these:

> Take photos of the packaging
> Scan the EAN code of the product
> Via the product search (product name or the pharmaceutical central number = PZN)

As a PAYBACK customer, you collect PAYBACK °points for over-the-counter products, if offered by your pharmacy. *

IMPORTANT INSTRUCTIONS:
1. Please note that not all LINDA pharmacies offer this app service. Each independently run pharmacy that belongs to the “LINDA Pharmacies” umbrella brand decides this individually. Therefore, you may not be able to find your LINDA pharmacy using the search.

2. Our focus is on pre-ordering regular medications as well as acute local supplies of prescription and over-the-counter medications and standard pharmacy products. For us, this is associated with a pre-order system and therefore does not represent a legally binding purchase. The actual purchase only takes place in the pharmacy or when the pre-ordered products are handed over by a messenger from the pharmacy, if such a service is offered. Therefore, the display of prices for over-the-counter products in the app, as with binding online purchases in web shops, is not provided in our app.

Our pharmacies usually respond quickly to inquiries and immediately inform you whether the goods are ready for collection/delivery immediately or at a later date**.

PHARMACY WHEN YOU NEED IT.

* You receive PAYBACK points for sales of over-the-counter and pharmacy-only, non-prescription medicines as well as the standard pharmacy supplement range. PAYBACK does not receive any information about which goods you purchased at the pharmacy

** The products can be pre-ordered by 12 p.m. d. R. ready for collection/delivery from 4 p.m. Please note the opening hours of your pharmacy. Subject to wholesale delivery ability. Excluded are medicines that have to be manufactured in the pharmacy or for which there is a need for individual clarification, e.g. if consultation with the health insurance company is necessary. In such cases, the pharmacy will contact you by telephone.
The relevant pharmacy provides information about participation and the offer of a messenger service. You can recognize pharmacies that offer a courier service by the corresponding symbol.