HELPO 健康相談やオンライン診療ができるヘルスケアアプリ

＼Cumulative number of app downloads reached 1 million downloads／

You can feel free to consult with us at any time about a variety of concerns and worries, such as sudden health problems, mental concerns, childcare, diet, etc.
Even if you are busy and don't have time to go to the hospital or pharmacy, you can receive a medical checkup from home using your smartphone, even at night and on holidays, with zero minutes to go to the hospital.
You can pick up your medication at home or at a nearby pharmacy.
*For personal use, a monthly usage fee of 550 yen (tax included) will be charged.

[HELPO functions]
■Health medical consultation
Our team of medical experts including doctors, nurses, and pharmacists are available 24 hours a day, 365 days a year, to assist you with any concerns you may have, from mental or physical ailments to medication combinations, childcare, and advice on improving your physical condition.
We provide consultation on a variety of health and medical issues, including concerns that are difficult to discuss with someone close to you.

■Online medical treatment *1 *2
You can receive medical treatment from your home at night and on weekends. You can also receive treatment on the same day without making an appointment. *3
Everything from medical reservations to payments can be completed within the app, and payments can be made via PayPay or credit card.
You can pick up prescription drugs and prescriptions at your home or at a local pharmacy.
*1 “HELPO” provides an online medical treatment platform.
*2 A credit card and health insurance card are required to use online medical treatment.
*3 Subject to availability of reservation slots.

■HELPO point program
You can earn points by simply walking, and by taking part in health challenges, you can earn points naturally.
Accumulated points can be exchanged for PayPay points* or used for shopping within the app.
*Withdrawal not transferable

■My medical record
In addition to recording your daily activities, you can manage various vital data such as sleep, weight, blood pressure, blood sugar level, and heart rate.
You can also manage the goals you set for yourself.

■HELPO Mall (EC specialized in healthcare products)
We handle a wide range of products, mainly healthcare products, and you can purchase general medicines, daily necessities supplements, etc. from your smartphone.

■Hospital search
You can easily search hospitals and clinics across Japan by focusing on detailed information such as the department, reception hours, and whether there are female doctors.

■Pedometer
A simple pedometer that shows the number of steps, distance traveled, and calories burned.

We will continue to add various functions in the future!


＼Please feel free to use HELPO in times like these! ／
・I have mental problems and would like to receive counseling.
・My child has been feeling unwell since this morning. What should I do?
・I was told that my blood pressure was high during a health checkup, but how should I improve my daily life?
・I'm busy with work and don't have time to go to the hospital or pharmacy.
・I want medicine for hay fever, but I don't want to be exposed to pollen when I go to the hospital or pharmacy.
・I had a fever at night! I was in trouble because the nearby hospital was not open.
・I want to make an appointment at a hospital or clinic, but where should I go?
・I am not sick, but I would like to consult about ways to become healthier.
・I would like to hear more about vaccinations.
・I have problems with work stress, depression, or relationships and would like to consult about mental health care.
・I want to take a new supplement, but I would like to receive consultation regarding drug combinations.


When you are confused about your child's sudden unwellness or your own symptoms, you can get the right information right away by consulting with HELPO's doctors and nurses through health and medical consultation chat. You can rest assured that we are always available for consultation, not only during the day, but also at night and on weekends.


Mental health consultations by psychological counselors are also available. We provide an environment where you can feel safe talking about mental health issues such as stress, anxiety, depression, and sleep disorders.


Have you ever wondered what to do when an abnormality is found during a health check? If you consult with a HELPO doctor or nurse, they will suggest ways to improve your daily life.


You can consult with us about preventive methods and precautions against seasonal infectious diseases. We provide a wide range of advice, from preventive measures such as washing hands and wearing masks to professional advice.

[Inquiry]
For inquiries regarding implementation or this service, please contact https://healthcare-tech.co.jp/contact/.

*Some functions may be restricted depending on the contract details. Thank you for your understanding.
*"Health and medical consultation" is carried out within the scope of "remote health and medical consultation (other than doctors)" in the "Guidelines for Proper Implementation of Online Medical Treatment" stipulated by the Ministry of Health, Labor and Welfare. Please refer to the in-app terms of use for details.