CHANEL CODE​

Welcome to the world of CHANEL.
With CHANEL CODE, you can now browse your online and offline purchases, shop on official CHANEL online store, receive our latest news, be invited to special events and join LA COLLECTION.

· LA COLLECTION

With LA COLLECTION, unlock cards each time you make a purchase from a CHANEL Fragrance and Beauty boutique or CHANEL.com* to grow your collection and get closer to earning exclusive gifts.
*In CHANEL boutiques, at certain CHANEL department store counters, and on CHANEL.com.

· EXCLUSIVE EVENTS & NEWS

Be the first to learn about the House's new launch and be invited to special events.

· ONLINE SHOPPING @ CHANEL.com

Shop at CHANEL CODE to enjoy online shopping directly linked to CHANEL.com without a separate login.

· MY ACCOUNT HISTORY

Check out all the CHANEL Fragrance and Beauty products you have purchased in one place. You can check when, where, and what you purchased.

CHANEL Client Care: +852 3622 5281 (Hong Kong) or +853 6825 8580 (Macau), Mon to Sat, 0900-2000

customerservice@chanel.com.hk

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[App access permission information]

The following access permissions are required to use the app.

(Optional) Notification – App push message notification

(Optional) Phone – Automatically connect to client care

(Optional) Location – Store location search and location-based marketing push messages


※ Access permission settings can be changed in your phone's Settings > Application Management > Select Chanel Code app > Permissions.

(Location may vary depending on mobile phone model)

※ Even if you do not agree to the optional access permission, you can use the app other than the corresponding function.

※ You can use it in both Wi-Fi and data network environments, but data charges may apply if you do not have an unlimited plan.

※ Supports Android 10 or above versions only. If you are unable to download, please upgrade to the latest version.